CSA...supporting separated families

CSA's Customer Commitment outlines the principles that support our delivery of quality customer service to you.

Australia's new Child Support Scheme came into effect on 1 July 2008. Designed to be fairer for both parents, there are significant differences to the previous scheme.

• For information on CSA website changes
• The Parent's Guide to Child Support now available
• Important changes to CSA forms
• The new subsite launched for Indigenous parents
• For more information on the changes between the new and previous scheme, visit the Scheme Reforms subsite

Information sessions are being held in Shepparton, Vic and Redfern, NSW to talk about Child Support and services available to support separated Indigenous families.

• Find out more about the Shepparton event on 23 July.
• Find out more about the Redfern event on 19 August.

A report about the 1 July changes to the Child Support Scheme. The report provides information about CSA customers’ child support assessments and Family Tax Benefit as a result of the changes.

More information about the changes to the Child Support Scheme is available in the CSA Scheme Reforms, Family Assistance Office and FaHCSIA websites.

A media release is available online.

For the 2007-08 financial year, all CSA parents (not just paying parents) must lodge a tax return unless your taxable income was less than $18,252 and you received an Australian Government pension, allowance or payment for the whole financial year.

Welcome to the July/August release of CSA's newsletter, designed to keep CSA customers informed about what's happening across the Child Support Scheme and the CSA.

View the CIS schedule to find the next information session near you.